Shipping & Returns 

 

What is your shipping policy?

Mainland UK Only

Any orders placed outside of mainland UK will be cancelled and refunded. The following places will be affected:

Scottish Highlands & Offshore Islands (includes Scottish Islands, Isles of Scilly, Channel Islands, Isle of Wight, Isle of Man)
Northern Ireland
Republic of Ireland

We are sorry for any inconvenience caused.

Orders are dispatched Monday - Friday

(10am - 5pm)

Please note that cut off time for next day delivery is 12pm.

Orders placed before 12pm Friday will be delivered Monday.

All orders are shipped with DPD.

 

RETURNS POLICY

Once an order has been dispatched you may return the goods within 14 days of receipt. Goods must be unopened with seals in tact. If an item has been used/opened we cannot accept a return due to potential denaturing of the product unless product is proven to be faulty.


To cancel please contact us asap after order is placed.
If you have cancelled your order after dispatched then you must return the products to us at the address mentioned Below. 
Returns are made at the customers expense.
 

You can no longer cancel your order once you have opened or used the products. However, your statutory rights concerning the quality of those products will be unaffected.

Ashton Hydroponics
Unit 2C Arrow Trading Estate
Corporation Road
M34 5LR